r/Bricklink

So for context: this buyer is in the US, I'm in europe.

He purchased a couple figs from me. Shipping was about the same amount as the order value after tarifs and sales tax.

It started with me having to issue an npb against the guy because he didn't pay after 7 days as per my terms (I got tired of chasing us buyers for payment, sorry).

He pays and I ship the order. 2 weeks ago he messages me saying he still hasn't received anything. I look at the tracking info and the parcels seems to be in limbo. I message him back telling him to give it another 2 weeks as it may be held up somewhere and if there's still nothing, get back to me.

3-4 days ago I receive the parcel back with a mention that it could not be delivered, it was attempted and not found or something. I used the exact shipping info from the order.

I message the guy telling him I received it back and will issue a full refund and not redeliver as I'm not going to spend 20$ out of my pocket for a hobby for shipping a couple figures.

Edit: I used the "full" refund button in the order which in my understanding rolls back to complete transaction including fees. I see -40.84 in Paypal which is the exact full amount of the order.

He left negative feedback:

"Bit upset, order never got delivered or reshipped. Was shorted a few $ refund"

I understand he may be annoyed, but I think I did everything right and I don't think this complaint is deserved.

I mean if your a buyer and you get a full refund for an order that didn't go as planned, I'd make it a neutral at worst. Complaining because the PayPal mafia took their fees from the refund isn't my problem nor something I have control over. And if you have a bit of logic and self awareness, you're not going to ask someone to reship 20$ of Lego overseas at their expense.

I have stopped shipping to the US right after this order as I only had problems with US based buyers.

Thoughts?

So I really want the Sushi Restaurant from series 7 but missed out on the release. Heard it might go up for sale again in November. Never bought anything from Bricklink before so my question is: How hard is it to grab a set at those events?

I got offered one unopened for $370, it’s expensive but I fear I might miss out on it if I wait for the resale event 😅

My birthday is coming up and I wanna put something on my list so I can make stickers at home. Idk what sort of equipment is necessary hence my post! (Different price ranges would help too but I don’t want to ask too much) Appreciate the help :)

Wanted to get on here and see if anyone would be so kind to outline their process of buying bulk Lego and then parting it correctly to sell? Specifically those who already have a lot of lots so you’re adding it to an already established lot.

Just trying to see if I can use some tips to speed up parting out Lego

I have an issue that I'm not sure how to proceed. I placed an order on 9/19 and the seller dropped the package off and it was labeled as "shipment received, Package Acceptance Pending" on 9/22. There have been no updates since then. I messaged the seller about the issue on 9/28 and got no response. I started a missing package investigation on 9/30, but nothing has happened with that.

I'll be filing a claim on the missing package early next week since there had been no resolution to the investigation.

My question is this: what kind of feedback should be left in any? Definitely not positive, but I understand that the missing package is not the seller's fault.