CPGRAMS is a lifesaver
So, around three months ago, I shifted my secondary SIM from Airtel to BSNL. I was regretting the decision heavily due to trash call quality, unmaintained portals, and lengthy unclear procedures. But, I really changed my mind after roaming around the country for some days. Previously I had used Jio and Airtel together and their performance was always similar at every place, where they worked they both worked like a charm, where they didn't, neither of them worked (I think Arunachal will be an exception because in some areas only Airtel and BSNL has network). Surprisingly, BSNL has a great outdoor 4G coverage in almost all the areas I visited and more surprisingly 4G on BSNL always delivered (places where Jio really struggles in internet). So, I chose to retain the BSNL SIM. But, now I have to visit Jammu so I had to upgrade both my SIMs to postpaid. Jio was seamless process as usual, but now comes that lengthy BSNL trauma again! The CSC took my application along with security deposit for upgrading and said they are having an 'application update' so conversion might take some time. I was okay because I still have time. Surprisingly, they suspended my prepaid connection on the same day, but did not activate postpaid even the next day. I contacted CSC and they kept delaying. I became familiar with CPGRAMS portal very recently, so I decided to give it a shot, and guess what? My SIM is upgraded to postpaid and activated today morning. So, I genuinely feel, CPGRAMS is a useful portal to skip and stop the bureaucracy at BSNL.