How many days should “out for delivery” appear
Should I just assume the initial driver stole my package? I was told that I cannot request redelivery since the package was not rescanned and brought back to the warehouse, allegedly. I’m just really frustrated as I purchased a limited time phone case from wildflower cases that is sold out now so there is not a chance I can get a replacement. This is my first time receiving a package through uniuni so I really don’t know what to think, is it really normal for “out for delivery” to be present for multiple days before it arrives? Just curious
EDIT: thank you everyone for giving advice/sharing their experiences! I appreciate it a lot. It’s honestly crazy how apparent these issues are with this company.
Update as of 8/11: still no package or refund has been granted to me due to the fact I didn’t apply the shipping protection to my order (I did not even realize that was an option, or I would’ve chose it since it was $1 😭) and also the fact that my package is appearing as “out for delivery” and not showing as “missing/lost” there is really nothing that can be done unless it is determined as that. I spoke again today with another human agent and tried to see if there was any update on the “investigation” they told me that was happening to which they told me again, they are investigating with their driver team and to allow another 48 hours for an answer. I will update again if I ever receive the package or receive a refund!