Purchaser claims they didn’t recieve the item-and now I’m out of money-and they have the item listed on their page!!
I’m literally at a loss. She claims she didn’t receive it-even though the tracking says it was delivered which she acknowledges. She then posted the item-for much more than I sold it to her. And Vinted refuses to acknowledge that and just keeps telling me they’re doing an investigation. I confronted the purchaser and she is claiming that item is a different item she purchased and has proof of purchase. I asked her what does Vinted do in this scenario and she quickly replied they investigate and they refund you. Seems like this isn’t her first rodeo of pulling this scam. It’s been weeks and Vinted just gives me the run around EVERYTIME I ask saying they’re still investigating. What should I do? I can’t even leave her a review and warn anyone else!