Was I Almost Scammed Through a Zomato Order?
Here’s what happened:
I placed an order from KFC through Zomato and paid for it online, including a coupon.
Shortly after, I received a call from someone claiming to be from KFC. He said that due to a technical issue, Zomato couldn’t fulfill the order and that KFC would send its own delivery partner.
He took my personal number and told me that my Zomato order would be cancelled and that I should pay the same amount directly to the delivery person when the order arrived.
I specifically asked about the amount I had already paid and the coupon. He said I just needed to pay the same final amount.
Right after the call, I received a WhatsApp message asking for my delivery address.
Later, he sent me a personal UPI QR code and asked me to make the payment once I received the order.
Meanwhile, I contacted Zomato because the delivery agent wasn’t moving and Zomato couldn’t reach him. Zomato eventually cancelled the order, and thankfully, I received a full refund.
I then questioned the caller about why he had sent me a personal UPI ID and asked him to share a company/KFC payment option instead. He said, “We only give our personal details.” There was also traffic noise in the background during the call.
I asked him to cancel the order, he said okay, and disconnected.
Now I’m left wondering — what exactly was going on here?
Was this some kind of scam, or could there have been a genuine issue with the order?
Sharing this because if you receive a similar call after placing an order on Zomato, please be extremely cautious about sharing your personal details or making payments to a personal UPI ID.