Annoyed & Disappointed: Penny Linn NYC
Friends and I traveled all the way from the Midwest to NYC for PL’s NYC exclusive canvases this weekend and have to say the experience was a huge disappointment. Each of us wanted an exclusive canvas that ended up not being in stock, including “I’m walkin here”, PL metro card, NY apple, and MANY more. Honestly their selection was pretty minimal, including the non-NYC canvases.
Asked if we could preorder their out of stock NYC canvases since we came all the way to the store, employees just said no and were overall unhelpful. ??why you can’t order for shipping from the store like literally ANY OTHER store, I have no clue. We were advised to contact customer service who pretty much said “sorry about your luck, guess you’ll have to come back”
Normally I wouldn’t be so upset, but they’re constantly dropping new releases of canvases and then never restock the popular ones. It’s getting annoying and we were super disappointed in this part of our trip.
On the bright side, the girls at Rita’s and Morgan Julia were super fun, amazing, and helpful! Would definitely recommend heading to those two shops while in NYC.