
PSA for customers: "ok" response is not ok
It irks me when I communicate I'm doing something, and it's replied with "ok". Most people say thanks, thumbs up, or not replying at all. Each is perfectly acceptable.
But I read ok like ok peasant, you have my leave to proceed with your mundane task. Keep me informed of further updates, or it's the gallows for you.
Look, we appreciate some response to know you see our 1st message. It's kinda nice when you say thanks (but don't overdo it, it's a flag for no/low tip and just distracting)
But if it's between ok or nothing, please choose no response.
Thank you, rant over.
PS. Also avoid replying "fine" to a substitute message. Fine, substitute? Or fine that it's no stock? And from being married, I know fine isn't fine.