u/SquaredPi90

▲ 7 r/iCUE+1 crossposts

Two Corsair Link Hubs were bricked by firmware updates

Hello,

One of my TITAN 360 aio's Link Hubs decided to brick itself when it attempted to update to v3.12.650 via iCUE. I got a replacement hub and the newer firmware also bricked that one as well... Oddly enough it successfully updated one of my hubs to that version just fine. I put in a ticket on the Corsair support site and I still haven't heard back in 3 business days. If there is a .hex firmware file I can force flash with XMCBootloader.exe that support can supply me with I'm more than willing to give that a try, but if that isn't possible it sounds like RMA'ing is the only solution at this point.

The hubs do not appear in iCUE at all and the pump and fans only work after shutting off the PSU for a few moments and then turning it back on. No RGB works at all. I swapped a known good hub from my PC into the affected PC and everything fired right up normally. I've tried all the common solutions to make the hubs be recognized again to no avail. My ticket number is #2009103698. If anyone from Corsair support can help me out I would appreciate it.

Thanks

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u/SquaredPi90 — 8 days ago