u/SteakProfessional135

Was casually browsing Chanel shoes and stumbled upon this... A pair of sandals from The Row (as per the label on the shoes) but TRR has them listed as Chanel.

I reached out to customer service to flag to them... and the rep said this item "belongs with Chanel." I pushed back, saying they're clearly The Row, and was told "Item will be as per the images and the description only. If not we will provide you the free return."

I don't even want the shoes, it's just the point that this site is such a miserable shopping experience because of all the discrepancies and inconsistencies. Figured you guys would get a kick out of this as I did.