still haven't received what i paid for
i bought the luma pros in september of last year. i was part of the batch of glasses which were stuck in customs for months.
when i finally got my glasses, they had been opened, and parts were missing.
i have interacted with maggie li, the director of operations, in november, january, and april, about this. all i wanted were the nosepads.
each time she promised me free glasses. i still have not received my nosepads.
i have interacted with this director of operations 23 times.
i believe that the nosepads i want cost less than five cents.
these glasses aren't really usable without them. eight months after buying viture's most expensive device and all its accessories, i have yet to actually be able to use them.
viture's staff have promised replacements for seven months now.
i am disappointed. they look really fun, and i did pay for them