Contacted customer support. But you know how long it takes them to get back at you.. Every time I contact them takes just about a week to get back at me.... What should I do?
Is there anywhere else I can buy cards? Cuz I can't buy from them anymore if they're going to keep doing this stuff
mail is better on the app Secure, fast & organized email Open Problem with Beckett slab
Please view attached images. The first image is on your site and the second image is of what I received As you can see what I ordered is perfect lo...
Belle from Courtyard.io to me, Zach 1 day agoDetails Hi there, thanks for reaching out and apologies for the late response. We’re currently working through a high volume of requests and doing our best to get back to everyone as quickly as we can.
I can completely understand your disappointment here—when you see a perfect card on the site, you expect it to arrive looking exactly that way.
The images shown on the Courtyard website are high-resolution scans taken when the card was initially cataloged. Sometimes, subtle physical shifts (like a slight lift or misalignment of a sticker or label) can happen over time due to natural environmental changes or handling before it enters vault storage.
We want to make sure you are fully taken care of. If you plan to resell or revalue the card and find that its market value has declined specifically because of this sticker issue, please reach back out to us. We will gladly look into it and offer you a fair compensation to make things right.
We really didn’t want this to be the experience you had, so as a gesture of goodwill, please accept this single-use promotion code, which you can use on your next Starter or Pro pack purchase: SUPPORT-BFD8DPGS
This is a risk-free promotion that guarantees a buyback offer of at least $25 (for a Starter Pack) or $50 (for a Pro Pack). If you accept the buyback, you'll receive at least that amount—or more if the card’s Fair Market Value (FMV) is higher. You can then use those funds to purchase another pack.
We hope this gesture helps turn things around and demonstrates our commitment to improving the platform for all collectors. If you have any further questions or concerns, feel free to let us know—we're always happy to help.
Belle
As you can see what I ordered is perfect looking on the courtyard site and you can then see in the 2nd and 3rd picture it is not. Why would the sticker be off like that?
What should I do? Should I contact courtyard? This makes me not want to buy anymore
The buds were sticky and superbly caked out in glistening trichomes. The buds were on the medium size of things, with a few smalls. The aroma is of a creamy nutty berry with a bit of diesel funk.
I found the taste to be quite satisfying, having a creamy berry nutty taste with hints of diesel and herbal. Leaves a nice lingering aftertaste. Makes you want to smoke another one. Burns perfect in joint form, no complaints. Had a light gray ash and a grease ringer.
I found myself decently stoned from a normal sized joint. The high was long lasting and satisfying. I felt light headed and mellowed right out. I didn't want to get up from where I was sitting. This put me into a good mood and had me feeling happy.
Descended from the legendary Girl Scout Cookies. Purple Space Cookies has a loud deliciously sweet creamy purple grape aroma admitting from the near flawless looking buds. The buds are cured to perfection and were handled with care. There's some beautiful vibrant purple hues happening.
Super smooth silky smoke is produced, has a mouth watering taste of candy like grape. I can't get enough of this. Has a bit of salt and pepper ash to the joints.
This is the best of some both worlds, being a fairly balanced hybrid. Feeling a bit more indica leaning. Whether you’re looking for a strain to elevate your day or to unwind in the evening this is it.
These beautiful pale green flowers are nicely caked in trichomes. Small to medium sized buds with a slight spongeyness to them. The cure is proper and the trim job is near perfect. A mouth watering sweet minty and cheesy aroma admits from these lovely nugs.
Upon smoking in a joint the taste was of a sweet minty cookie, with slight cheesy citrusy notes. The smoke smooth with a fairly smooth and quite tasty. Burned near perfect staying light the whole time and having a slow burn. Ash was gray and the joint had a nice grease ringer going on.
This is a medium to high potency indica dominate hybrid. Immediately after smoking I felt a nice happy europhia. It did not take long for me to become spacey and very relaxed. I was left with a nice sedation, but not to the point where I was completely couch locked.