u/Storms_81

Hello

My wife and I cancelled our TMobile account several months ago and every month we get a "bill" in the mail for -17.50. How on earth do we get this sent back??

She's gone in to a TMobile corporate store with account # and picture ID and they "couldn't do anything". We go online and since the account is closed out we can't log into anything. We try to call and they won't do anything without some mythical PIN that we set up 5+ years ago and never used once since.

Does anyone have any idea how we can get that credit resolved??? No matter what we've tried we have had zero success.