
Update Command for Built-In Apple Apps is Failing
We had pushed a command to update some of the built-in apps on iPads (mostly for our staff) but some student iPads had them installed as well. This produced the pictured error message across many (but not all) devices. Clicking "Cancel" (in some cases up to 10x) seems to make it go away. We've had a few iPads that keep coming back up w/this problem. We have a support ticket in but its just AI chatbot nonsense and we are doing what they ask such as clearing pending and failed commands, but the failed commands keep indicating the built-in Apps can't be updated. Other documentation suggests to download the built-in apps from the VPP store and deploy that way but that's nuts. Feels like something changed drastically in how Mosyle manages built-in apps (that or iOS changes?)