Plumbers who never show up. Electricians who scam you. Masons who are half drunk on the job. So we built something to fix that, tell me why it won't work ( no names or links are mentioned - i don't want to be banned )
Okay so first of all this is NOT an ad, I'm not going to be dropping any names or links here. I just genuinely want to hear from you guys about something that's been bothering all of us for a while now.
You know how it goes. You call a plumber. He says he'll come next week. Next week comes, you call again , same answer. And when he finally does show up he either doesn't have the right parts, quotes a number off the top of his head or disappears halfway through the job.
And it doesn't matter whether you need something fixed or something built from scratch, the electrician, the mason, the painter, the AC guy all different trades but same story and the same Tuesday that never comes."
Here's What we think we can do. (Again, I am not posting any links or numbers here!)
We're not doing this only because we think it's a good business idea (We hope it is though!), We're doing this because between us we have the supply connections, the local knowledge, the investment, a few hundred numbers and frankly the stubbornness to actually see this through. We have needed this for a long time and We want to be the ones to be able build this dream into a reality.
And it's not just plumbers we needed. So we went out across the cities in Colombo, Gampaha and Kalutara, scraped numbers off directories, talked to workers at construction sites and Ended up with a long list. Then came the hard part, figuring out who was actually worth their word . That alone took us a month we won't get back.
For appliances and AC work the parts situation is different, refrigerants, compressor parts, specialist stuff. We have a small scale A/C, fridge and other equipment supply parts dealer but we hope and are working on formalizing deals with companies like LG and Abans.
When you reach out(If you ever do), a dispatcher takes your job and sets everything in motion. You don't chase anyone. We do that.
We were thinking that, If at the end of it the job is not done right , customers get a FULL refund or another technicians to fix it up. Guaranteed
We're ready to take our first orders. But Before we do we wanted to put this in front of real people who've actually lived this problem (not friends and family who'll just tell us what we want to hear.)
We've been so deep in building this that honestly we're probably blind to things that are obvious from the outside. You guys have lived this problem longer than we've been trying to fix it. What are we missing and what are your thoughts
(We do everything if you're wondering , from building houses to ensuring the AC is not going to ruin your night )