New To The Helpdesk. Opinions Requested Regarding Certs.
If you have the job (L1), and are currently working to get better at it, and be more useful in the role, is it worth taking the Google IT Support Professional, and Microsoft IT Support Professional Certificates?
Like most, I have an eye on moving up, at a time that it is deemed suitable, and a solid base is always better to build on. However, time and money are not infinite, so is doing these certificates worthwhile?