u/Stuck_In_Middle

I called Lucid customer care at 9:20 AM. Once I got routed to a human, the call was picked up after two rings. The last time I called, I ended up asking for a callback, which I got 8 hours later.

Improvement or luck of the draw?

The Lucid "music on hold" is wretched.

Edited to add:

I got through to a human in customer care three times yesterday. The second two times were callbacks. The call was dropped during the first callback. The agent called again, but was unable to hear me.

The last contact gave me his email address so I could send images and videos of my issue.

Did anyone at Tesla have a lawyer look at this? To me this looks like a class action suit waiting to happen.

I'm aware of the 50 kW limitation on charging on Tesla Superchargers. Is paying $220 for the Lucid brand adapter worth doing, just in case Tesla is the only game in town? Can Lucid remove the limitation in the future?

I'm coming from a 2018 Honda Clarity PHEV, and there are a couple of features I miss that aren't available on the AGT24 adaptive cruise control.

On the Clarity, you can restore or change the speed target when stopped by holding the brake pedal down and resetting the speed. This is handy at stoplights and stops when the road you're entering has a different speed limit than the road you're on.This happens often at stoplights on off ramps and side roads.

The lucid cruise control automatically starts in stop-and-go traffic, but if you are the first car at a stoplight, you can't engage the cruise control. The car says there's no target available.On the Clarity, after you reset your speed as above, you can either tap the accelerator or push the speed increase button to engage the cruise control and start moving.

On the flip side, the AGT24 adaptive cruise control slows the vehicle down on sharp turns, which the Clarity does not.