Don’t get the membership, DONT DO IT!!!
Be careful before buying a membership with Palace Elite / Palace Resorts.
I was told that after paying for a 7-night BPG stay, I would generate 3 free nights for my next vacation. Now that I’m trying to use those “free nights,” they are telling me I need to book and pay for another 7-night stay first, otherwise I cannot use them.
Also, the “Anniversary Nights” are NOT actually free nights. They are discounted nights, not complimentary stays like many people may think during the sales presentation.
Another thing people should know is that once they sell you the membership, everything changes. During the sales process they treat you amazingly and promise to help you with reservations, discounts, upgrades, and benefits. But after you sign the contract and pay, if you contact the salespeople again for help understanding your nights, discounts, or benefits, many of them respond with very little interest or help you reluctantly. At the end of the day, it feels like it’s all business, and once you sign, you are no longer important to them.
Make sure you fully understand the rules, restrictions, blackout dates, and conditions before signing anything. Ask for everything in writing and read the contract carefully.
In my opinion, if you can avoid buying the membership, think twice before doing it.