u/SultanAb1

After 8 months our Polar decided to stop working. The bowl simply wont stop spinning and there is no fix to this. We contacted customer support and they stated that they will be sending a replacement unit and wanted to confirm mailing address. The problem is that last email communication was over a week ago and they basically started ghosting us. Has anyone had a similar experience with their customer support? I keep sending them emails and I don’t hear back from them and we need the replacement unit ASAP.