I can't take this anymore
I hate my job. The customers are bad, but it's not even the customers that stress me as much. It's the micromangement. My job had many restrictions, but I initally didn't mind because I believe in rules, and boundaries to aid in structure. However, with this company, they come up with stricter rules by the week. Now, they've added more rules to ask for help. We have to get permission from our supervisor who's never available or responds before contacting helplines. Each rule making it harder to do my job. On top of that, I feel targeted by my supervisor due to my hold times going above 2 minutes from me asking for help, and not getting help. She calls me out everytime my hold time is approaching the 2 minute mark. I thought about putting myself in debt to get a loan, just to quit and spend 8 hours a day job searching. Hell, I even thought about working in fast food. However, the job market is so bad right now. I hate the time period that we live in. If I could turn back the hands of time to pre-covid, I'd do so many things differently. Lazy people and capitalism RUINED remote work.