u/SupportMurky8534

hey all, running through options with the 23 Tiguan, is at dealer now for a month, may have a cylinder head in the coming 2 weeks according to the regional case manager, but who knows for sure until it is actual, once fixed Iim thinking trading as I’m not sure if I can trust it, but then again it has new top end so should be good, what are everyone’s thoughts on this situation, thanks for reading

on vacation last week, did a remote start while walking out of restaurant and car was smoking at startup, called dealer I purchased from and got it in the day after return, called them and was told that it needed cylinder head and it was back ordered, received a call this morning basically telling me that they didn’t have any loaners and VW will only cover for 10 days on a rental, and they I can come pick it up and drive it just need to bring it in all the time to top it off, as I live an hour from any VW dealer this isn’t an option along with the fact that it will wreck all the emissions crap on the car, this call had me really hot so I called VW care and basically was told to keep dealing with the dealership and she would call me back in a few days to check on me, so needless to say with how this has gone, I am thinking my VW days are limited, for those of you going through this best of luck and any advice to assist would be greatly appreciated, thanks