Is anyone else experiencing Rippling adding hours to payroll that weren't worked by team members?
In the end of the year pay run in December 2025 I noticed two employees had more hours on their paychecks than everyone else. Maybe 10-15 hours. I caught it, edited, sent a message to Rippling support.
This has happened two more times in 2026, both for someone who is on unpaid leave, so they are working 0 hours. I flagged both times and heard the same "we're working on a long-term fix"...but it's payroll...this is Rippling's bread and butter, I would assume? This person is on unpaid leave until the end of the year and I feel like I have to check every payroll now, even though everyone is salaried so it should be automated and fine.
Anyone else experiencing this?