u/Swip22

Hi,

Serviced apartment are saying this crack in the window was caused by us, and they did not see this damage prior to our arrival. They have evidenced this with a PPM checklist and a picture, which they have not given the date for when it was taken yet, and I had to ask for it multiple times. While staying at the apartment, there was nothing we did that could have caused this. We were initially asked to pay 1800, but this has been negotiated down by a broker as its corporate accommodation. I am wondering if there are any glazing experts here who could tell me if this is an issue with the fixture of the pane of the glass. Also, do they have enough evidence to win in court?