u/TB272

Hi, my flight was affected by the typhoon yesterday. My 9/21 flight was rescheduled for 20 hours later to 9/22. Unfortunately I was trying to get back for an important meeting (my fault) but since I can’t be there in person now I do need to remain for 1 more day to take the meeting by video.

In the delay email it says because it’s more than 3 hours, I can change the flight up to 14 days before or after the original date.

The problem is there’s only the chat or an email or a form. I requested the new date change, but it seems like nobody’s answering.

Should I just go to the airport and ask someone to help me there or what should I do? The numbers say they aren’t working and I feel like I shouldn’t just miss the rebooked flight they automatically put me on even though it says I can reschedule.