“Prefer External Controller” stuck ON — built-in ROG Ally X controls disabled
I’m having an issue with Prefer External Controller on my ROG Ally X.
I use my Ally X both handheld and docked with an Xbox controller. After using it docked, Prefer External Controller seems to get stuck ON. When this happens, none of the Ally’s built-in controls work, but the external Xbox controller works normally.
The weird part is that I can’t toggle Prefer External Controller off in WinEnhanced. The switch won’t respond, even though the other WinEnhanced toggles/settings work normally.
Restarting and doing a full shutdown/reboot does not fix it.
Yesterday I found a temporary workaround:
1. Plug Ally back into dock
2. Toggle Prefer External Controller ON and then OFF
3. Undock
That immediately restored the Ally’s built-in controls.
However, the problem has returned and now I can’t toggle Prefer External Controller off even while docked, so that workaround no longer works.
This seems like WinEnhanced may be getting stuck in the external-controller state after docking/undocking and continuing to disable the embedded controller.
Has anyone else run into this? And is there a way to force/reset the Prefer External Controller state outside of the toggle?