My experience with ASU Online.
I started ASU online in 2020 after finishing my associate of arts for transfer in junior college. I didn't contact them actually, they contacted me, and I'll bet this gets moderated because I'm giving you my real experience and not just all the happy Yaya that people put on here, but it was the worst thing that ever happened to me. I was already enrolled at California State University and when Arizona called me they mentioned that I could take online classes, but this was during covid at the end and everybody offered that. That so when I applied I thought I was getting into Arizona State, it wasn't until I was accepted that I found out there was a difference between Arizona State online and being at Arizona State and taking classes online which was how it was presented to me. But I stuck with it. I heard good things about online education. At that point I was actually kind of excited. I'm older house 43 at the time on 47 now, and when I first got accepted I played football with a couple guys back in high school that went to Arizona State and even how I chose to go to different University to play ball. I always thought highly of ASU so I got in and I was excited because I'm a psychology major and I also have an undergraduated degree in biology so I saw that they had a neuroscience program I thought would be perfect. And it was a great program in all fairness. There's some amazing professors for online that far beyond what I would ever expect from Annie online professor. They were knowledgeable. They were attentive attentive. It was amazing! And I finished my first semester with a 3.85 GPA passing all my classes which were for a full load and I was excited about second semester.
Unfortunately for me second semester was not to be. I went home. I was working out of state at the time that home from college and I actually had a stroke. Which is not as uncommon as you think being as like I said before I'm 47 years old which makes it pretty uncommon LOL. Okay but I digress. I had a stroke and when I first had it I didn't remember my name and I'm an adult. I'm married. No kids. I live alone. So I didn't have anybody to remind me that I was enrolled at Arizona State even after I got out of the hospital which was actually about a month after I went in. By the time I got enough figured out to get family there to take care of me, the hospital released me and at that point I would say I was probably about halfway through another semester at ASU. I was in no shape to be on the phone or to really be doing anything besides playing in bed recovery. At that point I was and still am legally blind from the incident and have some relatively severe at times, but back then all the time relatively severe cognitive problems and memory issues. When I found out I was in school it was actually because of collection agent had called me and wanted to know if I understood that I was suspended from Arizona State for not attending my courses at all during that semester. I was the first kind of shocked when I was starting to get back in the swing of things. Then as far as being able to ask questions and remember things, even though a lot of them were still kind of dead ends, I was recovering. So having asked around I realized that I was indeed a student at Arizona State and then I needed to resolve this. When I called back I asked to speak with someone in financial aid and I explained my situation to a woman named Sandy. She was very nice and very helpful I thought and I still don't know if any of this was malicious in all fairness but the way it worked out and the way she went about pushing it in that direction is really suspicious to me and I want to share with anyone thinking about going to online school this person had absolutely no check when it came to her power over the situation and everybody I talk to at the University refused to entertain the idea that it was even mildly not ethical. So after getting a few calls I'm not knowing what to really do with this situation because not only had I had the stroke at that point, but the radiology from having a stroke also revealed that I had thyroid cancer. So I'm fighting that as well. There's not a doctor on my entire staff that'll give me anything close to a clearance to work, and all I can do really is try and finish my education so that I can get to work that way because that's in an office. I'm not out in the heat like my other job. So there I was Federal financial aid paid to the school per class as I didn't attend. From what I understand when I called Sandy should have advised me to call FAFSA and find out what to do from them or the department of Ed. Not only does she not do that but she in fact advised against it saying that if I couldn't pay it they wouldn't give me any slack would send me to collections and I definitely wouldn't be able to continue their Arizona State and my gullible State. I didn't look into that. And by the way I did inform her first thing when I called but I I had had a stroke and was not really on point with exactly what had happened and would appreciate any details she could give me so she was aware of my state. And what's she advised me to do was to join a program at Arizona State has called compassion at withdrawal and the way she framed it to me was that Arizona State would forgive my debt to the department of education. That's not at all. What happened? Compassionate withdrawal means Arizona State is going to keep the money. The department of education gave them for the classes. Okay, you didn't attend no matter what and when they keep that money you're going to owe them and not the department of education who would have let you continue your education and make payments on it instead. Arizona State will make it due and payable immediately and ride your ass morning, noon and night about it. While still not even letting you go back to school, it was the least compassionate thing I've ever been through and the sole reason that even now that I've paid it off out of my own pocket, not out of any compassion that our Arizona State had for anyone and not after none of their staff that I could have escalated this situation to would call me back. Now I've containing my education elsewhere and graduated, so that's my experience with the Arizona State. If you're thinking about enrolling here, stay to the classes and hope that everything goes 100% right because in a heartbeat Arizona State will sell you out for the sake of their own pocketbook and that's a fact. And by the way moderators if you're going to moderate, just know that I'm posting this absolutely everywhere that I can.