Ticket problem
Hey everyone
This would've been my first Rampage ever. I bought my sunday ticket last week but I forgot to 'personalise'. This process had apparently a deadline (5th july 11AM). So now, i can't download my ticket. This is really unfair.
I sold my ticket, and bought a new ticket with a voucher. Same problem.
I've tried to contact the organisation. The paylogic chatbot was no help. Rampage didn't read my message on instagram. There is no phone number.
Please help.
Edit: there was a kind stranger who told me i could ask the community to help upvote, maybe the organisation could see it then.
Edit 2: i solved it. If you're having the same problem: install the Appic app, open the appic-link at the bottom of your reservation mail, do not open the link in the middle of the mail. Follow instructions in the appic app. You'll get your ticket in the in-app wallet. After the whole process, you'll receive a confirmation mail from Rampage in your mailbox with a pdf ticket.