Hey there!

We have been absolutely thrilled by the incredible global response to the upcoming launch of BodyScan 2. In fact, the initial reaction in Europe completely cleared our shelves in record time.

We know our US community is just as eager to get their hands on our breakthrough health station—and trust us, we are just as excited as you are to bring it to you!

To make sure we have enough inventory to deliver the best possible experience and support the demand, we are adjusting our US rollout strategy, which was initially planned for this week. We will be moving straight to an official launch during the third week of July with no pre-order phase. This ensures that the exact moment you buy your health station, it is physically ready to ship straight to your door.

Already signed up for our "Keep Me Informed" list? Don’t worry—you are still at the very front of the line to be the first to know the moment sales go live.

We want to extend our deepest gratitude for your patience, your incredible enthusiasm, and your shared passion for bringing medical-grade health insights into the home.

Please keep a close eye on your inbox and our social media channels as we approach the third week of July. We can't wait to share it with you!

Stay healthy,

The Withings Team

Hello everyone!

A quick update from the BodyScan 2 team, thank you, Insiders & early testers 🙏

First of all, a huge thank you to everyone who joined the Insider Program and our early testing rounds. The feedback you've shared has been detailed and genuinely useful and a lot of it is already making its way into the product. Here's where things stand:

🛠️ What we're improving (and what's already fixed)

User experience

• Thumbs not always on the electrodes: some of you weren't placing your thumbs on the handle electrodes, which can affect the body composition (BIA) measurement. We've added thumb detection in firmware 1491 to make sure the measurement runs reliably.
• The green centering dot: a few users found the "green ball" used to center your weight unclear. A clearer version is coming in an upcoming update.
• Measurement time: several of you mentioned the full scan feels long for everyday use. This actually reinforces our roadmap direction: a longevity / daily-scan logic, where a quick daily measurement is paired with the deeper full assessment.

Software

• User-recognition bug: the issue where the scale didn't always pick the right profile is fixed in firmware 1491.

Hardware

• Glue residue on the scale: the adhesive marks some of you found on the glass after unboxing have been fixed in production.

💚 What you loved

The strongest positives coming through:

• The premium feel of the scale: build quality and design.
• The richness of the data and the depth of metrics.
• How easy it is to use, especially thanks to the screen built into the handle.

Keep the feedback coming, it really does shape what we build next. 🙌

Thanks again to all of you and have a great day!

Hey there!

We're introducing a smarter scan experience: two distinct modes, each designed for a specific moment in your health routine, pushed automatically on your scale.

Daily Scan (30 sec) Your go-to every morning. Fast, essential, and consistent, it tracks your weight, body composition, heart rate, and vascular age in under 30s

Longevity Scan (90 sec) Once a week, go deeper. The Longevity Scan builds on everything in your Daily Scan and adds longevity-focused biomarkers: 6-Lead ECG for AFib detection, Blood oxygen level, Heart Age(under W+), Nerve Response Score. The right scan, at the right moment.

This update also brings blood oxygen measurement, improved display screens, and more reliable user detection when you step on the scale.

This firmware update is currently rolled out progressively to all BodyScan 2 scales.

💬 We'd love your feedback 

Daily / Longevity Scan feature is still being refined, and your input will directly shape how we roll it out. We're looking to better understand:

What makes sense in this new Daily / Longevity logic and what feels unclear ?

What do you think about the frequency? Is once weekly for the Longevity Scan the frequency that you feel adapted to your personal use?

What do you think about the duration of each scan?

How would you rate this new experience on a scale from 1-10?

No right or wrong answers here, we just want to build something that genuinely fits into your daily life.

Also, on another subject, to further improve our algorithms we'd love to have a look at your DEXA scans compared to our scale's results. If you are willing to help us with that, you can send your DEXA scan to dexa@withings.com.

Thanks a lot in advance and have a great day!

Markus, Withings Customer Service

Hey there!

We'd love your input, we'll be adding new activites to the app soon and we want to be sure to include the ones that you currently miss the most. 😄

What activities would you like to see added? Is there anything you feel is currently missing?

Drop your suggestions in the comments below and if someone has already mentioned an activity you'd love, give their comment an upvote so we can see what's most wanted.

Thanks in advance and have a great day!

Markus, Withings Customer Service

Hello everyone!

We are happy to inform you that we have released a new firmware for BodyScan 2, version 1161. Here's what's new:

Hand placement guide for body composition:

A step-by-step guide now appears on the scale handle screen before each body composition analysis, prompting you to place your thumbs correctly for optimal electrode contact and measurement quality.

Improved body compostion accuracy:

Body composition metrics — including fat mass, visceral fat index, and segmental data — are now delivering even more stable and accurate results across repeated measurements.

Faster cardio measurement:

When ECG measurement is not included in your screen list, the cardio measurement sequence is shortened, reducing the time you spend waiting for results.

Fixed button responsiveness during weigh-in:

Fixed an issue where pressing the scale button had no effect while the scale was detecting user presence, restoring reliable button interaction at the start of a session.

Display fixes:

Several display issues have been resolved: the weight screen now shows correctly in pounds, menu and error screens no longer appear cropped, the firmware update progress screen displays properly, and a new confirmation screen appears when the scale is already up to date.

Please note that the roll-out is progressive, should you not have received the update yet you will receive it very soon.

On another subject, if you own a Withings scale and also have a recent DEXA scan report, we’d love your help.

We’re currently looking into the real-world performance of our body composition algorithms and would like to compare BIA measurements with DEXA reference data across a broader range of users.

If you’re willing to participate, you can send your DEXA report to: dexa@withings.com. In this case please also share your Withings account email address so that we can match your report to your profile.

All shared data will remain strictly confidential and will only be used internally for algorithm evaluation and improvement.

Thanks a lot and have a great day!

Markus, Withings Customer Service