u/TechnicalAioli8406

So I’m not American and don't have a US State ID. I tried making a Zelle transfer to a new contact, and it triggered a verification check. I passed the SMS verification, but then the Chase app asked for a State ID. When I tried scanning my passport instead, the app wouldn't even detect it, and now my transfer is stuck. Does Chase/Zelle actually accept passports for identity verification, or am I out of luck? This sucks as I really need to do this and I'm outside of the U.S. for a while.