Riverside - Y'all Trying to Do Too Much
I've been using Riverside for many years with our podcast, and for the longest time it was the easy go-to. You recorded, live-streamed, and then had some ability to repurpose your content for your socials. It wasn't complicated, but it worked.
Now, Riverside seems to want to do everything, and the problem is that they don't really do anything well. The main reason I kept coming back to Riverside was because of the repurposing. The editor wasn't complicated or made for complicated edits, but that's fine when you're just pulling stuff from a podcast.
With the new rollouts, there always seems to be an issue every time we do a show. Live streaming is touch and go, with it falling out several times during the stream. Mic volumes off, camera feed shuts off randomly.
Then when you get to the product afterward, the new editor is so clunky and unresponsive it's insane. Yesterday I had a whole issue with support where the AI option to remove pauses wasn't working. Like I would toggle it on and nothing happened. It wasn't until support said the work around was to select "Apply to screenshare and media." A work around? It used to just work when you clicked on it making it really easy to clean up content.
I'm sure there are other products I can stack to get the results I am looking for, but in reality, Riverside seems to keep trying to add all these new features and none of them work that well. I miss when it was simpler and just worked. Now I don't feel confident any time I hit record or go live that it will work.
Rant over.