IELTS result cancelled due to a Speaking recording issue – has anyone experienced this?
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I took my IELTS General Training test on August 16 and felt pretty good about how all four sections went.
Today, I received an email from British Council saying that my result cannot be released due to a technical issue. They offered me either a free full retake or a full refund.
The email didn't explain what the technical issue was. I called my test centre and, after insisting on getting more information, they told me that there was a problem with my Speaking recording and it couldn't be transferred.
What I don't understand is why I have to retake Listening, Reading and Writing as well if the problem only affected Speaking. I really don't want to retake the whole exam, especially since I was happy with my performance.
Has anyone experienced something similar? Were you able to get them to keep your L/R/W results and retake only Speaking, or is a full retake really the only option in cases like this?