u/The-Dub-Knight

We’ve been waiting months for new pool tile to get installed on our fiberglass pool. The contractors finally came yesterday to start and I’ve already got several concerns.

First, I was told they were going to go around and sand down the concrete pool coping lip that goes around the entire pool as there’s been some patch work done. However rather than do that first, they already slapped the tile on the sides of the pool. How the hell does that make any sense? I came outside at one point to mention the sanding and they said they were going to take care of it, but idk how they’re going to be able to do it without making a mess on the new tile or not scratch the new tile with their grinder wheels/sanders. Feels like they should have sanded first to smooth out the coping and then done the tile.

Second, I’m noticing some large gaps in some areas between the tiles or sections where the tile is not straight or leaves too much of a gap between the top of the tile and the coping.

I’m trying really hard not to micromanage but it’s getting hard when contractors don’t care about the little details or have questionable logic. We paid a lot of money for this ($6k) so I want it done right.

How would you handle this situation?

I find it very ironic and frustrating that every time I order from the actual McFarlane store over any other distributer, my figures get delivered with some kind of issue. I ordered the new Azrael figure and it arrived like this with one of the cape tips bent downwards and a small black scratch in the paint on the abs. Coincidentally, when I ordered the Black and Gold version of Azrael last year from the McFarlane Store, it was delivered with a big gash/indention in the chest armor.

I emailed their customer support on Tuesday and have yet to hear back nearly 48 hours later. Super annoying because I know they’re going to tell me they don’t have any replacements to provide. Their support is the worst.

Does anyone else have these issues with ordering from the McFarlane Store?

We purchased a home with an older fiberglass pool. The concrete deck and pool coping that surrounds it has had some cuts and patches done in the past from the looks of it, as well as some various cracks in places. I would like to fix it somehow and smooth it all out. I’m wondering if I could smooth it all out by going around with some kind of concrete resurfacer or grout and a trowel? Then sanding it down with a grinder wheel until smooth? Any other ideas on how to fix?