
REMOTE_WEB_SOCKET_ERROR "WebSocket on failure" connection failure in PxPlay
Hi,
I am hoping to report/document the error I had recently; this started within the past week of writing this post. For some reason, I am unable to consistently connect with my PS5 despite having been able to connect to it without issue in the last few months on my Windows 11 laptop. I have already confirmed my PS5 is port forwarded as required, to no avail. I have tried the following troubleshooting steps:
- Unlink and relink PS5
- Turn off and turn on PS5
- Uninstall and reinstall PXPlay
Unfortunately, this error message still pops up. For some inexplicable reason, my laptop is able to connect after a string of consistent "WebSocket on failure" messages, usually after I turn ON then OFF my VPN. I am unsure why it seems to work, but even that "fix" is not consistent and tends to fail more than it works.
Utilizing my Samsung S23U enables connection without issue, so I am quite stumped as to the problem. I am hoping someone is able to find a solution; I love the application and it is unfortunate that it is not working at this time for me. Thanks in advance!