Hiring managers cannot articulate what "good" looks like. How do you extract scorecard criteria?
HR generalist at a 300-person company and I've been trying to build proper scorecards for the most critical roles for months and keep hitting the same wall, which is that HMs either say "I'll know it when I see it" or give me criteria so broad they're basically useless to actually source against.
I've tried structured intake forms, competency frameworks, had them rate past hires, and the quality of the conversation gets better each time but I still end up with something I can't hand to a recruiter and have them go find the person. the signal is there somewhere, I just can't get it out in a form that travels.
I am not looking for another intake template. more interested in whether there's a facilitation approach or a specific question format that actually pulls real criteria out of HMs who just don't think that way naturally.