u/TheMadPineapple

I sell lots on vinted without issue, unfortunately on this occasion I’ve had a parcel arrive damaged and the buyer reported it to vinted. After about a week of waiting the support has decided that it was damaged due to insufficient packaging. There isn’t a chance for me to appeal this and as vinted have the contract with the courier I can’t contact them myself for compensation. Do I have any grounds to get my money by pestering vinted support via email?