just logged in to my M&M account for the first time this year, to see that I've lost all my points.
checked through emails and no warnings are sent?
anything I can do to get them back as was planning on using them this year
Growing my firm from pure marketing to more align with the systems we use ourselves.
Sure we could stick to traditional marketing and growth, but with every recent grad also trying that, and AI making the barrier to entry super low, it makes a tonne of sense to be showing firms how to use the new shiny stuff that exists.
We had an AI workshop day at a decent-sized SaaS company, niche but successful, £150m valuation - serious people, very technically minded, but still no real time to experiment of ensure that everyone knows how to use AI 'too busy for that'.
Bumped into a staff member as we were both walking in, and spent like 5 minutes chatting about the day ahead, and what they were looking forward to.
Took about 3 minutes to find a chunky bottleneck in their weekly workflow, lots of copy/paste of screen shots into reports - very manual, very needed, but drudgery.
Instead of pitching a 6-month roadmap or charging a £5k "discovery fee," I just built the automation right there on my laptop while they were in the kitchen making coffee.
By the time the meeting actually started, the problem was already solved.
This is what we're calling an AI Triage Sprint.
The legacy agency model is dead. They sell process and billable hours. We should be selling velocity and immediate ROI. If you can identify the bottleneck and automate it before the first meeting ends, you won the client before their coffee got cold!
Anyone else moving away from traditional scoping and just shipping fixes on the fly? Curious if this "sprint" approach is catching on elsewhere.