Amber Apartments (Troy, MI) let an active water leak run for 4 days after an “urgent” maintenance request
I reported a water leak in my unit on Sunday. It’s now Wednesday. Still leaking, still nobody has shown up.
I filed it as an urgent request, which it clearly is. Water running for days doesn’t stay a water problem, it turns into a drywall problem, a flooring problem, and eventually a mold problem. No call, no text, no knock on the door.
I’m not asking for anything unreasonable. I want someone to come look at a leak I flagged four days ago. If that’s the response time for urgent, I’d like to know what non-urgent looks like.
Anyone else dealt with Amber Apartments management? Trying to figure out if this is normal or if I just got unlucky.
u/The_Hacker23 — 15 hours ago