r/ApartmentMaintenance

I want to do something nice for the maintenance people at my building but I’m not sure exactly what to do. They’re very kind and super helpful. Any ideas?

hey all!
I got a puppy a week ago and my lease ends in August which is less than 3 months away and I haven’t paid any pet fees. It’s a $300 non refundable deposit and $35 a month. I feel stupid paying that when I’m literally moving so soon. I honestly also forgot about the pet fees when I bought my puppy. My pup hasn’t caused any issues and he doesn’t shed and hasn’t been too loud and I constantly keep everything clean. If I leave him he barks or whines for maybe 8 min max or less and then falls asleep. The only time he’ll bark for a consistent few minutes is if I’m leaving him alone in his crate but other than that, he doesn’t bark much. He’s a really good dog. The thing about this complex though is it’s HUGE and it is a pet friendly complex. SOOO many people have dogs here of all shapes and sizes and you’ll constantly see people walking their dogs and you’ll hear barking a lot of times. It’s a complex of 4 huge buildings and it’s about 2-3 years old. Something I noticed is it seems a lot of things slide because there’s kids from other random developments that cause misery and trouble to all the residents and they use our amenities and swim at our pool and it took them a while to do something about some things but they still come. Another annoying thing is one time they even forgot to send a maintenance person for me. There’s people in the grilling area by the pool setting fire alarms off because they smoke everything up and there’s even multiple people smoking weed from their balcony and smelling certain areas up. I really wonder if there’s people here that don’t pay the pet fee and “ secretly “ have a dog. I have never had any issues here but I’m overthinking it. I want to add again, the complex is so huge that the maintenance people have to drive golf carts around the whole place. So I don’t know give me your thoughts, people. Please be nice about it and don’t judge because I don’t think I’m an asshole for not paying this fee. My husband and I always pay rent on time and never cause any problems.

Is this crazy or is it me? We are in the south. SC to be exact. It seems criminal that the unit ices up if you go below 70. Let me know if that’s normal please.

I’ve lived in my space (a one bathroom in a large commercial apartment complex) for about 4 years now. My shower has been a contentious point between me and the maintenance team, as ever since I moved in the drain has been barely functional. I’m talking, 15-20 minutes to drain after running the water for 1 minute. They originally told me they “fixed it” when I moved in, as I had noticed the drain wasn’t working when I was touring the unit. When I saw it clearly was not fixed, the administration of the apartment and the maintenance team told me that they would not do anything else and that it was officially my problem to figure out. They told me to snake the drain, use drain cleaner, plunge the drain, everything you can think of in the books to avoid actually fixing the problem. I don’t know the codes for a livable apartment so I am unsure if I can keep pushing this issue, but it’s getting to the point that it’s almost not draining at all. I am thinking something is wrong with the pipes, as when I try to snake the drain I can only get about 5 inches into it before hitting something hard, metal, and unmovable. Is this something I can demand the apartment complex fix? I live in Michigan, if that helps at all regarding rules and regulations on apartment complexes. I just don’t know if this is part of the whole “livable accommodation” situation that requires them to fix things that are listed as amenities in the apartment itself (since really no place lists “shower/tub” as an amenity, it’s usually a given with a 1-bath location). Any assistance is appreciated on this matter, and I can answer any additional questions that may assist with answering this!

I am writing to formally document my experience as a resident of Crest Manor Apartments, now operating under the name Claremont 121 Apartments,located on West Round Grove Road in Lewisville, Texas. I have lived at this property for approximately three years, and during this time I have consistently experienced unprofessional management, poor communication, and a lack of responsiveness to legitimate resident concerns.

Management does not communicate in a timely or transparent manner. Phone calls and messages frequently go unanswered, and it often takes days or even weeks to receive a response regarding important issues. While staff may appear pleasant in person, this courtesy does not translate into follow-through or action when residents need assistance, which aligns with multiple public reviews describing similar issues with communication and management responsiveness at this property.

The condition of the apartments at move‑in has also been unacceptable. A recent example involves someone I know who moved into a unit that was not properly cleaned and had an active roach problem from day one. Despite notifying the office, management has still not addressed the issue or followed up in a meaningful way. Under Texas law, landlords are required to address conditions that materially affect a tenant’s physical health and safety, and roach infestations are specifically listed as an issue that must be remedied. The lack of action on this type of problem is deeply concerning.

There is a noticeable focus on cosmetic upgrades rather than on essential maintenance and resident needs. Management appears more concerned with rebranding the property (including changing the name to Claremont 121) and renovating visible areas like the pools and leasing office than with addressing basic habitability, cleanliness, and service issues. At the same time, both pools have remained closed for months, significantly reducing the usable amenities that residents are ostensibly paying for. When also we pay for partial lockers for a packages to be delivered to $10 a month. They’re always broken down every few months and then the complex refuses to go get the packages out of the lockers. Bring them to the office so that residents can grab their packages.

Policies are also enforced inconsistently. For example, residents are told they cannot work on their cars on the property, yet the rule is not meaningfully enforced, and the community environment around the parking areas often reflects a lack of oversight. Additionally, despite rules about pet waste, dog feces is frequently left throughout the property, suggesting a lack of consistent enforcement or accountability. Public feedback from other residents has similarly noted weak enforcement of pet waste and noise rules at this complex.

Noise is another persistent issue. The community is located directly behind a doggy daycare, and loud, frequent barking can be heard at many hours of the day. Combined with the lack of enforcement around pet behavior and waste on the property, this contributes to an overall living environment that feels poorly managed and disruptive to residents’ quiet enjoyment of their homes.

In summary, based on my three years living here, I do not recommend Claremont 121 / Crest Manor Apartments to prospective residents. The combination of poor communication, slow or nonexistent responses to maintenance and pest issues, lack of transparency, inconsistent policy enforcement, and a focus on cosmetic improvements over basic resident needs has created an unprofessional and frustrating living experience. Reviews and reports from other residents reflect many of these same concerns, indicating that these are not isolated incidents but ongoing patterns with current management.

So my downstairs neighbour says that a leakage in his ceiling is from our flat’s bathroom. We did the waterproofing in both our bathrooms tiles after this was brought to our attention, even in the dry area, but the leakage has still continued. I definitely want to help my neighbour out but am not sure the plumber is right to insist breaking the tiles of both our bathrooms to find the leakage, and us having to bear the entire expense. Is it possible the leak is from the society’s common plumbing or maybe their own plumbing? Is there a way to check this? I am reluctant to redo both my bathrooms because the interior of the bathroom was really expensive and we probably will not find similar tiles again. Is there a way out? Anyone who has been in a similar situation or is aware of these things any advice would be appreciated!

Corporate recently said we are NO longer allowed to move appliances (washer/dryers, fridges, water heaters,etc) across property using golf carts. Essentially they want us to hand truck everything. We are a very large property with a big hill as well. Summers here trend in the 100s.

How are y’all transporting your appliances to units? Any suggestions as to what we can do/use? We don’t have a company truck nor does corporate foresee any budget for one. Thx.

live in this apartment complex with racoons that keep getting in my engine. I reported and they just said it’s wildlife and they’re not in charge of that. is that true? can nothing be done? I live in Texas

I’m renting a condo downtown Toronto, I moved in August 2025 and dropped a spice jar causing the corner of my stove top to crack. All the elements still work perfectly fine. It looks cosmetic…

We had someone come in and put some epoxy on the corner which helped a ton.

I’m moving out next year and just want to know how to go about this. I haven’t told my landlord about it but it’s in my contract that any damage to appliances I am liable to fix. The stove top is not damaged as it still works but the glass is cosmetically damaged.

Does this count as wear and tear? Do I have to pay for the replacement of the whole stovetop? Can insurance cover it? What is the best way to go about this? Please help!!

I live in an apartment and I mostly love it, it’s sunny, it’s quiet, it’s affordable, and I don’t really want to move, BUT:

it gets mold along the windows and glass no matter what I do. They did a landlord special before I moved in, everything painted over with primer, ok pretty standard, and mold control is outlined as my responsibility in the lease so I stay up on cleaning it, and haven’t complained about it. They haven’t been very responsive to other issues (took a year to fix the package locker when someone broke in, it was fixed two months and then someone broke in again and it’s stayed like that; we have an ongoing DV situation that escalates periodically that they can’t do much about legally but I don’t think they’ve even tried, &c), so I don’t have high hopes about their responsiveness with this and I don’t want to be charged for mold damage when I have been doing my best to keep it under control.

Then in the last year there’s been a mild persistent smell of damp that in the last four months has increased to rank mildew and sometimes rot. I got air filters that I run constantly to deodorize, but no dice. There’s a coating of white powdery mold on stuff in my closet I don’t use often (suitcase, less comfortable shoes) and in a desperate attempt to get rid of the smell I got three bags of damp rid which filled IMMEDIATELY.

This feels like something structural that’s beyond my ability to address with cleaning and keeping the environment dry.

Anyone have experience with a situation like this, is there anything I can do besides move, or should I give in and move?

The hot water heater in my condo blew a gasket this morning and the water flooded out of my unit, into the unit below me and into the hallway below that. The condo is in DC, rented out, and I live in California. The plumbers called in today (Michael & Son) to address the emergency are insisting that remediation MUST start within 24 -48 hours or there will be terrible mold etc. They have not provided a quote for any of that work saying "The reason we wait until the work is complete is that restoration is a dynamic process." The quote they gave to replace my water heater (over $4K) seems exorbitant, so I'm not exactly filled with trust. My preference would be to get several quotes and determine what my insurance company will pay before starting. Any thoughts on whether the damage is likely to become that much more severe if they start Monday instead of tomorrow?

UPDATE: thanks all, for the wisdom. Moving as quickly as I can over here (I did call my insurance company immediately).