Garage door won’t go down.
As the title says, my Genie door won’t go down. It doesn’t matter what control I use. I can hold down the wall mounted button and still nothing. (Other people on here have stated that it’s the sensors if you can hold the button down and it lowers, mine does not)
If I manually lower it and push the button it’ll go up, if I push the button again it’ll stop it where ever it is in the raising stage. Push the button again instead of going down it’ll go up. (As shown in video)
I have clean the sensors and checked that the wires are tight. Left sensor is light up solid red, if I put my hand over it flashes and goes back to red after removing my hand. Right sensor is solid green light up and never changes.
I thought it was the sensors until I found they’re working correctly as far as I can tell.
The other weird thing is when it’s up, if I wait for the light to turn off and I press the button the light doesn’t turn on. It does turn on when the door is down and it’s being raised.
Only other bit of info is that it’s a screw driven system and I replaced the trolley last week, buts been working perfectly fine for days.
Any help would be appreciated!