BMO bank review: is it worth trusting with your money?
Switched to BMO thinking it would make things smoother but its been the complete opposite. Online banking has been glitchy from day one and some basic features just don't work. Zelle disconnected during the switch and still won't reconnect which has made handling regular payments way more annoying than it should be.
Running a small building company means cash flow is everything. Materials gotta get paid, workers need their wages, and waiting around for deposits to clear isn't it. BMO has been holding checks for over a week which is wild when that money is supposed to cover active jobs. What's worse is multiple branch employees told me the funds would drop the same day, then the release date kept getting pushed back over and over.
Customer service hasn't really helped either, calls usually end with another delay or some vague explanation while the money stays locked up. At this point it doesn't feel like a one off, its giving pattern. Anyone else banking with BMO dealing with long check holds or online banking problems like this. Tryna figure out if this is just how they operate or if i'm really that unlucky with timing.