u/These_Breath_1418

The hotel room we got was an absolute scam compared to every photo on the hotel website…rooms looked clean and new…our room had not one but two outside entrances.the photos showed beautiful indoor pool and hot tub,pool was actually outdoor in the middle of a brown dry patch of grass. Bathroom was gross with rusted tub drain and mildew around window frame ,because there was a window on outside wall so of course window over bathtub.
What is best recourse?? If the room we got was what was represented on the website listing,it wouldn’t matter! It’s feeling scammed that makes it worse.