u/Thick-Ad-9636

New dome XL, What would you do?

New dome XL, What would you do?

I recently had my new Dome XL delivered. The delivery team turned the box sideways to get it through a doorway without taking it out of the box. When the oven was setup you can see where the stones scraped the back of the stainless steel interior. It's not clear whether the scrapes are due to turning the box sideways, or if it came that way from the factory due to some other reason.

Would you keep it and not worry abut it? Or would you want a replacement without the scrapes? The dealer wants to charge a restocking fee and another delivery fee, even though the oven was turned sideways in the box by the delivery crew.

https://preview.redd.it/33co3kb39m1h1.jpg?width=4032&format=pjpg&auto=webp&s=8446e92e7686c79158b0e934459b2508862047a6

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u/Thick-Ad-9636 — 6 days ago