u/Thick_Bench_8373

CP Partner - Schedule Not Syncing

Hi!

I have been a CP partner for a few months now with no major issues. I noticed a few schedule changes I made on Sunday did not reflect on the CP schedule for this week. Sometimes it takes 24 hours though so I brushed it off. Now I am realizing CP is no longer syncing with my booking platform at all! 0 classes are showing after Sunday but on my platform I can see them all.

CP customer service has not been helpful.

Wondering if anyone else experienced this while being a partner?? I’m assuming maybe it’s an integration issue?

Extremely frustrating

reddit.com
u/Thick_Bench_8373 — 9 days ago

Error when booking a class?

Hi! I am a class pass partner. Whenever I add new classes to my schedule it won’t let the class pass users reserve the class

For example I have a themed workout class tomorrow. Sunday night I added the class to my schedule (I don’t use MINDBODY) and I can see it on the CP schedule but some users go to book it and it gives them an error message.

Has anyone else had this issue ?

reddit.com
u/Thick_Bench_8373 — 10 days ago