▲ 11 r/Perplexity
Perplexity support ignoring phone verification problem for 3 days
I’m a Perplexity Pro subscriber and I’ve been locked out of my account for the last 3 days because of forced phone verification.
The problem is that I never receive the SMS verification code, so I literally cannot log in. I already contacted support multiple times and they keep saying they will help/escalate the issue, but nothing actually happens and nobody resolves it.
Has anyone else had this issue recently? Any way to get an actual response from support?
u/Thick_Shop6640 — 11 days ago