u/Thirsty-Pilot-305

Good evening. I was chatting WOH online customer service after I checked an existing reservation that I made about two months ago for SE Asia and realized that the point devaluation had dropped my per night stay by 500 points per night for 21 nights.

Here’s the canned response I got from the online agent. I understand that some people are canceling their reservations and rebooking under similar circumstances in which the rate has dropped. But just thought I would share.