u/This-Escape8604

It's been one month since I've had an offer extended to me for an online shopper position. Over the passed four weeks I've been trying to get through the onboarding process on oraclecloud but nothing seems to work. I've spoken to the hiring manager once a week now and we keep trying to refresh with new emails to let me add info to the tab where the job I'm being offered is but nothing works. The hiring manager has also spoken to tech support but still nothing seems to be helping me. Is this the only way to get me into the system? Is there no way for me to put into the system by there hand at their store with their computers? I've tried to finsih onboarding on my phone, tablet, and laptop and none of them will let me add the additional info they need to hire me. If it helps I was a previous employee with safeway and left in february after being offered a full time job but it fell through because it was intermittent and I was let go.

Looking for some guidance here. I had an interview two weeks ago for a multi purpose clerk posiiton. I was verbally hired and told to wait for an onboarding email and that this Monday would be my first day. A week goes by and no onboarding email is sent to me. I then call and ask if I should still come in and they say yes. On Monday I get a call saying my name hasn't dropped in the system and I need to wait to be called in to start. It's now Friday. Is this a usual thing that occurs? Should I assume that I'm still hired? For context I worked with the company for 8 months and 4 years at another grocery company so I do have worthwhile experience. I left in february for a new job but was let go after a month due to it only heing intermittent.