u/Throwawaylolroflcop

I’m not sure what info would best help, so:

I’m in California, my car was parked outside my home and they hit it (twice…) while trying to parallel park behind it.

Is it better to call my insurance or theirs? Being out my deductible temporarily isn’t an issue, and I know that my company (USAA) is probably going to be more friendly, but I don’t know how this works in terms of like my rates going up or if there are any other downsides.

Thank you!