Google Business Profile: PLEASE HELP! PRODUCTS STUCK IN PENDING
My profile is new, created on March 13, 2026. My previous one which I had for 15 years was deleted. When I contacted support they didn't know how it happened :(
Where am I with my GBP:
- Verified
- The business name and digital footprint are consistent — same address, phone number, and online information across all platforms.
- Primary category is lingerie, secondary is swimwear
- Address is visible
What I have done so far:
- I found the following realated thread about GBP and Merchant Center https://support.google.com/business/thread/425707118/products-stuck-in-%E2%80%9Cpending%E2%80%9D?hl=en
- Deleted the store and the connection between GBP and the merchant center. At first it was automated - every product uploaded to GBP was linked to the merchant center and they were all stuck in pending for 2 months.
- Past week I deleted all products from GBP
- Re-Uploaded just 3 products: one featuring a model and the other 2 showing just the lingerie pieces.
- I have submitted many support but they say they "don't know" what is going on and just send me an email with the documentation
Has anyone experienced a similar issue?
Thank you in advance for any help.