I’m heading to Bora Bora next week and staying at the St Regis. I know they have their own lagoonarium, but we also had booked a shared snorkeling tours. Is the experience something totally different? My wife isn’t thrilled about sharks or rays, so it’s okay if we don’t get to see those? Any tips appreciated!
I live in the suburbs and have a car, so my Uber rides were usually to the airport once a month for around $120 each way.. so about $480 a month all in.. close to $6k a year.
One day was in NYC and called an Uber to Yankee Stadium, and the driver accidentally started the ride from about a block away from where I was standing. He realized this as he arrived at the drop off, because he called and apologized and offered to come back and pick me up. Since I was late, I had called a Lyft, told him to not worry and that I’d address it with Uber. While waiting for Lyft, took screenshots to show where I was and where the uber driver was to submit as evidence.
Submitted a dispute the following day and they said No, that they show the ride was completed and that I had exceeded the number of reimbursements I could get for this type of issue (it had happened one other time where the driver started the ride and didn’t pick me up). Chatted with support ( and by that I mean I chatted with their AI bots, because there’s no way that could’ve been a person to person interaction). I basically stated to them, hey I’m spending close to $500 a month of rides, do you really think I’d be making this up to get $17 back? And they said sorry, we see the ride as successfully completed, to which I said, well okay, never using Uber again, to which they replied sorry you feel that way.
Anyways, been using Lyft ever since and have a pin enabled to start my rides so that this won’t happen again. Good job Uber and losing a $6k a year customer over $17!