Old post archived, here is the new parcel checking post.

Please DO read the below rules!

Please note that only parcel PN numbers are allowed. If you only post the tracking number, it will be removed. Commenting on other people's parcels is also not allowed in this post. Any comment without a PN number will be removed!

Tip 1: The best way to track your parcel, is submitting parcel consulting request to our parcel aftersales team, they have higher authority than the Reddit team for parcel issues. If you had already submitted parcel consulting request to our parcel aftersales team for your parcel, no need to ask us here.

Tip 2: If your package has been out of the warehouse for less than 5 days, there's no need to worry about checking.

Tip 3: If you shipped via tax-free line, then "Can not track one 17track" is normal. You could always contact Superbuy customer service to track the parcel for you via the courier's internal track site.

Tip 4: The post will be locked when the Mod team is offline. We will unlock it when we back to work.

Tip 5: For one parcel, I will only reply once.

Dear Superbuy User,

Recently, U.S. Customs and Border Protection (CBP) and the U.S. Consumer Product Safety Commission (CPSC) have further tightened regulatory oversight on imported consumer goods. To ensure your parcels clear customs smoothly and avoid inspection-related detentions, Superbuy would like to draw your attention to the following latest compliance requirements:

I. Core Compliance Documentation Requirements

Under CPSC regulations, certain products shipped to or sold in the United States must be accompanied by the following proof of compliance:

1. Children's Product Certificate (CPC):
2. For products intended for children aged 12 and under (e.g., toys, children's apparel, baby products, etc.), a test report issued by a CPSC-accredited third-party laboratory and a corresponding CPC certificate must be provided.
3. General Certificate of Conformity (GCC):
4. For regulated general-use products (e.g., adult apparel and textiles, mattresses, bicycles, batteries, etc.), a GCC certificate is required to demonstrate compliance with applicable safety standards.

II. New eFiling (Electronic Filing) Declaration Requirements

The CPSC has now formally implemented eFiling electronic declaration requirements. For certain regulated products entering U.S. customs, the electronic certificate data must be submitted in advance through the Partner Government Agency (PGA) system.

Please note: Missing electronic filings or mismatched data will directly result in customs clearance delays or even trigger mandatory detention by customs authorities.

III. High-Risk Product Categories (Enhanced Scrutiny Alert)

U.S. Customs is currently conducting high-frequency random inspections on the following categories. Please verify before placing orders or shipping:

Children's Products: Toys (ASTM F963), strollers, pacifiers, children's apparel (including tracking label requirements).

Battery-Containing Products: Consumer goods containing button/coin batteries (must comply with Reese's Law reinforcement and warning label requirements).

Wearing Apparel & Textiles: Adult garments (especially high-flammability-risk items such as chiffon and scarves, which must comply with 16 CFR 1610).

IV. Penalty Warnings for Non-Compliance

Authenticity Review: CPSC officials will strictly verify certificate numbers and laboratory accreditations. Uploading forged, expired, or irrelevant test reports is strictly prohibited.

Penalties: Declaration violations may result in shipment delays or detention, requests for supplementary information, confiscation and forced destruction of goods by customs, as well as potential high storage penalty fees. Relevant violation records may also affect the shipper's and consignee's customs credit standing with U.S. authorities.

V. User Action Guide

To ensure the safety of your parcels, we recommend taking the following measures:

1. Confirm Product Classification: Before shipping, check the CPSC official website or consult your seller to verify whether your product falls under the scope of 16 CFR mandatory standards.
2. Prepare Documentation: Ensure you have valid scanned copies of CPC/GCC certificates readily available for timely submission upon customs inspection.
3. Check Labeling: Ensure that product packaging bears clear tracking labels, including manufacturer information, production date, and batch numbers.

VI. Recommended Shipping Lines

We recommend using the following routes for your shipments:

EU&US Duty-Free Air Express-B
Duty-Free Air Express (Actual Weight)
EU&US Duty-Free Air Express (Special Cargo)

Superbuy Reminder:
Compliant declarations and lawful operations are the foundation for ensuring efficient cross-border logistics. Superbuy will continue to monitor relevant U.S. policy developments. If you have any questions regarding the compliance of the products you intend to ship, please feel free to consult our online customer service before shipping.

Thank you for your understanding and cooperation!

Superbuy Team
June 30, 2026