Does HireRight actually email previous employers? Has anyone had a successful verification experience this way?
I recently received an offer contingent on a background check with HireRight, which includes criminal check, identity check, and verification of past 3 employers. Two of my experiences were short-term unpaid/volunteer (which I indicated on the form), so I am kind of relying on HireRight getting confirmation from my previous supervisors, plus some relatively informal but clear documentation like email exchanges agreeing to the experiences with dates involved etc.
They asked me for additional contact information, and I gave them the professional email addresses of my supervisors for both (they wouldn't accept their personal phone numbers). HireRight claims to have contacted one of them today. My question is has anyone here successfully had their former employer verify with HireRight over email? Do they make them fill out a form or how does it work? Any insight is appreciated as I am stressed that somehow they are not going to email or it will go to spam.